A. right now, OnVUE tests may well only be taken on desktop and notebook computers jogging Windows or macOS running techniques that meet click here these minimum amount specs.

A. when you’ve verified your computer meets method necessities, sign into your account. find the Test you would like to choose, then select the “house or office” alternative.

Any hold off may well signify there’s a challenge with the shots or internet connection. For concerns together with your photos, a proctor will try and arrive at you in excess of chat or by way of your cell phone. you might not figure out the cell phone number, that may either Have a very 617 US region code or say “Pearson VUE” within the caller ID, but please reply so we can easily help.

when you come upon these kinds of circumstances, remember to notify us immediately in the official e mail([email protected]) stated higher than or post a report via the contact form on our Web site.

A. normally, all own belongings should keep on being outside of arm’s get to in the course of your Examination. having said that, If the Test method enables personal belongings or screening tools like calculators through an Examination, you'll find that details in This system-unique insurance policies segment of the page.

The proctor ought to manage to see you accessibility the phone. Any mobile phone use aside from speaking that has a proctor is grounds for exam revocation.

If you must use an employer-issued Pc to take your exam, it’s important to critique the specialized prerequisites.

when your connection is reestablished and if essential, the applying restarted, you'll resume your exam with the concern or instant you remaining.

 When your program does not satisfy the necessities and triggers a dilemma in the Test, you will be chargeable for any expenses linked to rescheduling your Test.

A. Every single exam software establishes its own split policies. In case your application enables breaks, you’ll realize that information in This system-precise guidelines portion of the web site.

OnVUE isn't going to assist the usage of tablets or touchscreens. As mentioned previously mentioned, mobile gadgets will not be authorized and will be put out of arm’s achieve.

If you don't have your card amount, wait around right up until questioned if you prefer to to make use of your social safety quantity, date of beginning and PIN. 

A. We don’t advocate it. Hotspot technologies is not perfect for protecting a trusted and constant connection. to be sure optimum effectiveness on Test day, perform a process test.

you are able to choose to simply call our customer care hotline for Skilled right after-revenue support engineers to assist you in resolving this issue.